Training offering
Implementing Cisco Voice Communications and QoS
Information
| Length: | 5 Days |
| Lunch : | Included |
| Courseware : | Included |
| Course code: | CIS_ICVC |
| Price | £1,995 before tax |
Session dates
Related certifications
Please contact us on
0870 251 1000 or email training@arrowecs.co.uk
for more information.
Description
This course will provide delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class.
Objectives
After you complete this course you will be able to:
- Explain what a voice gateway is, how it works, and describe its usage, components, and features
- Describe the characteristics and configuration elements of VoIP call legs
- Describe how to implement IP phones using Cisco Unified Communications Manager Express
- Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
- Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
- Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network
Participants
The primary audience for this course is Network Administrators, Network Engineers and CCNP Voice candidates.
Prerequisite(s)
Attendees should meet the following prerequisites:
- Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
- Ability to configure and operate Cisco IOS routers in an IP environment at CCNA Level ICND1 and ICND2 or CCNABCis Recommended
- Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice Level ICOMM is Recommended
Programme
Introduction to Voice Gateways VoIP Call Legs Cisco Unified Communications Manager Express Endpoints Implementation Dial Plan Implementation Gatekeeper and Cisco Unified Border Element Implementation Quality of Service Labs
Course type
Recommended preparation for exam(s):
- 642-437- Implementing Cisco Voice Communications and QoS
CVOICE is one of five courses required for the Cisco Certified Network Professional for Voice Career Certification
The following courses are recommended for further study:
- CIPT1V8 – Implementing Cisco Unified Communications Manager Part 1
- CIPT2V8 – Implementing Cisco Unified Communications Manager Part 2
- CAPPS – Integrating Cisco Unified Communications Applications
- TVOICE - Troubleshooting Cisco Unified Communications

