Training offering

IBM

IBM Sterling Fulfillment Suite Order Management Fundamentals

Information

Length: 3 Days
Course code: 6T815GB
Price £1,500 before tax

Session dates

Date Location
  • 30/05/2012 London
    £1,500 before tax
  • 17/12/2012 London
    £1,500 before tax
This training is also available as onsite training.
Please contact us on
0870 251 1000 or email training@arrowecs.co.uk
for more information.

Description

This 3-day instructor-led course provides you with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Hub and Enterprise administrative users of Sterling Selling and Fulfillment Foundation.

This course begins with an introduction to order and inventory management and then explains some sales order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment and the configuration of service capacity. The course concludes with an explanation of return orders.

Objectives

•    Configure rules related to inventory and Inventory Availability in the Global Inventory Visibility application of Selling and Fulfillment Foundation.
•    Configure business rules related to Sales Order management including, Order creation, modification, and monitoring in the Distributed Order Management application of Selling and Fulfillment Foundation.
•    Configuring Sourcing and Scheduling Rules for an Order.
•    Configure rules related to Resource Pools and resource capacity to fulfill service requests.
•    Configure Payment Processing related rules such as payment types, financial rules, authorization and invoicing rules.

Participants

This course is to train Hub and Enterprise administrative users to configure order management rules and administer the order fulfillment process.

Prerequisite(s)

You should have completed:
•    Supply Chain Concepts (Online Tutorial)
•    Participant Modeling and User Security Instructor-Led course
•    Process Modeling Instructor-Led course
•    Item and Pricing Configuration Instructor-Led course

Programme

•    Course Overview
•    Order Management Overview
•    Inventory Management Overview
•    Sales Order Specific Configuration
•    Sourcing and Scheduling Rules Configuration
•    Order Fulfillment Rules Configuration
•    Service Capacity Configuration
•    Payment Rules Configuration
•    Managing Returns
•    Course Wrap Up